Terms of Use

Last updated: [Date]

1. Acceptance of Terms

These Terms of Use (“Terms”) govern your access to and use of the Parent Room Finder mobile application and website (collectively, the “Service”), operated by [Your Entity Name] (ABN [ABN]) (“we”, “us”, “our”).

By downloading, installing, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

You must be at least 18 years old to create an account. If you are between 16 and 18, you may use the Service only with the consent and supervision of a parent or legal guardian who agrees to these Terms on your behalf.

2. Definitions

• “App” means the Parent Room Finder mobile application for iOS and Android
• “Service” means the App, website, and all related services
• “User” or “you” means any person who accesses or uses the Service
• “Content” means any text, photos, reviews, ratings, comments, or other materials submitted through the Service
• “Premium Subscription” means a paid subscription providing access to the full features of the Service

3. Account Registration

• You must provide accurate, current, and complete information when creating an account
• You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account
• You must notify us immediately if you become aware of any unauthorised use of your account
• You may only maintain one account per person
• We reserve the right to suspend or terminate accounts that violate these Terms

4. Licence to Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to download, install, and use the App on your personal device for personal, non-commercial purposes.

This licence does not allow you to:

• Copy, modify, distribute, sell, or lease any part of the Service
• Reverse-engineer or attempt to extract the source code of the App
• Use the Service for any commercial purpose without our prior written consent
• Use automated systems (bots, scrapers) to access the Service

5. User-Generated Content

5.1 Ownership and licence

You retain ownership of any Content you submit through the Service. By submitting Content, you grant us a non-exclusive, worldwide, royalty-free, sublicensable licence to use, reproduce, modify, display, and distribute that Content in connection with operating and improving the Service.

5.2 Your responsibilities

When submitting Content, you represent and warrant that:

• You own or have the necessary rights to the Content
• The Content is accurate to the best of your knowledge
• If photos contain identifiable individuals, you have obtained their consent
• The Content does not infringe any third party’s rights
• The Content complies with the Acceptable Use Policy in Section 6

5.3 AI moderation

All user-submitted Content is processed by AI-powered moderation (using Anthropic Claude) to assess accuracy, appropriateness, and safety. Content may be automatically approved, flagged for manual review, or rejected. We reserve the right to remove any Content that violates these Terms, without prior notice.

6. Acceptable Use Policy

You agree not to use the Service to:

• Submit false, misleading, or inaccurate information about parent rooms
• Post offensive, abusive, defamatory, or discriminatory content
• Harass, threaten, or intimidate other users
• Upload malware, viruses, or other harmful code
• Spam, advertise, or solicit other users
• Impersonate any person or entity
• Scrape, data-mine, or systematically extract content from the Service
• Interfere with the operation, security, or performance of the Service
• Use the Service for any unlawful purpose

Violation of this policy may result in content removal, account suspension, or termination.

7. Premium Subscription

7.1 Subscription terms

Parent Room Finder offers a Premium Subscription that provides full access to the Service. Subscription plans, pricing, and features are displayed in the App at the time of purchase.

7.2 Billing and renewal

• Payment is charged to your Apple ID or Google Play account at confirmation of purchase
• Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period
• Your account will be charged for renewal within 24 hours prior to the end of the current period at the same rate
• You can manage and cancel your subscription in your device’s Account Settings (App Store or Google Play)
• If a free trial is offered, any unused portion of the free trial will be forfeited when you purchase a subscription

7.3 Refunds

Refunds are handled by Apple or Google in accordance with their respective refund policies. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)).

8. Intellectual Property

The Service, including its design, layout, graphics, text, software, mascot character “Bubba”, app icons, and all other proprietary content, is owned by or licensed to us and is protected by copyright, trademark, and other intellectual property laws.

Nothing in these Terms grants you any right, title, or interest in our intellectual property except the limited licence in Section 4.

9. Location Services

The Service uses your device’s location to provide core functionality (finding nearby parent rooms). Location data is only accessed with your permission and only while you are using the App. You can control location permissions through your device settings. Disabling location services may limit certain features of the Service.

10. Disclaimers and Limitation of Liability

10.1 Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms is intended to exclude, restrict, or modify any consumer guarantee, right, or remedy conferred by the Australian Consumer Law that cannot be excluded, restricted, or modified by agreement.

10.2 Service disclaimer

To the maximum extent permitted by law and subject to Section 10.1:

• The Service is provided on an “as is” and “as available” basis
• Room information is community-contributed and may be inaccurate, incomplete, or outdated. We do not guarantee the accuracy, reliability, or availability of any room listing
• We do not guarantee uninterrupted or error-free operation of the Service
• We are not responsible for the condition, safety, or suitability of any parent room listed on the Service

10.3 Limitation of liability

To the maximum extent permitted by law and subject to Section 10.1:

• We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service
• Our total aggregate liability for any claims arising from or relating to the Service is limited to the amount you have paid us in subscription fees during the 12 months immediately preceding the claim

11. Indemnification

You agree to indemnify, defend, and hold harmless [Your Entity Name] and its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

• Your use of the Service
• Content you submit through the Service
• Your violation of these Terms
• Your violation of any third party’s rights

This indemnity is limited to the extent that the claim arises from your own actions or omissions.

12. Third-Party Services

The Service integrates with third-party services including Firebase (Google), RevenueCat, Apple App Store, and Google Play. Your use of these services is governed by their respective terms and privacy policies. We are not responsible for the availability, accuracy, or practices of any third-party service.

13. Modification of Terms

We may modify these Terms from time to time. For material changes, we will provide at least 30 days’ notice via in-app notification or email before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the modified Terms.

If you do not agree to the modified Terms, you must stop using the Service and may request deletion of your account.

14. Termination

14.1 By you

You may stop using the Service and delete your account at any time through the App (Settings > Delete Account) or by contacting us.

14.2 By us

We may suspend or terminate your access to the Service at any time if:

• You violate these Terms or the Acceptable Use Policy
• Your conduct poses a risk to other users or the integrity of the Service
• We are required to do so by law

We will provide reasonable notice before termination where practicable, except where immediate action is necessary to prevent harm.

14.3 Effect of termination

Upon termination, your licence to use the Service ends. Content you have submitted may remain on the Service in anonymised form. Any active subscription will continue until the end of the current billing period but will not renew. Sections 5.1, 8, 10, 11, 15, and 16 survive termination.

15. Governing Law and Dispute Resolution

15.1 Governing law

These Terms are governed by the laws of Queensland, Australia. You agree to the non-exclusive jurisdiction of the courts of Queensland and any courts entitled to hear appeals from those courts.

Nothing in these Terms limits your right to bring proceedings in any court of competent jurisdiction in Australia.

15.2 Dispute resolution

If a dispute arises in connection with these Terms, the parties agree to follow this process:

1. Good faith negotiation: The parties will attempt to resolve the dispute through good faith negotiation for a period of 30 days from written notice of the dispute
2. Mediation: If negotiation is unsuccessful, the parties will submit the dispute to mediation administered by the Resolution Institute (or another agreed mediator) before commencing legal proceedings
3. Court proceedings: If mediation is unsuccessful, either party may commence court proceedings

Nothing in this clause prevents either party from seeking urgent injunctive or interlocutory relief from a court.

16. General Provisions

16.1 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, it will be severed. The remaining provisions will continue in full force and effect.

16.2 Entire agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements and understandings.

16.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

16.4 Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

17. Contact Us

If you have any questions about these Terms, please contact us:

• Entity: [Your Entity Name] (ABN [ABN])
• Email: contact@parentroomfinder.com
• Address: [Your Address], Queensland, Australia